Mandolin
AI agents automating specialty drug back-office to accelerate access and revenue for infusion providers.
Visit WebsiteKnown For
AI agents act as full employees (no APIs needed, handles portals/calls/faxes)
Key Differentiators
- AI agents act as full employees (no APIs needed, handles portals/calls/faxes)
- end-to-end workflow automation vs widgets
- built-in compliance/logging
- proven 24x speed increase, backlog elimination.
Overview
Mandolin provides an AI-powered automation platform that handles end-to-end back-office workflows for specialty drug administration, including intake, benefits verification, prior authorizations, and revenue cycle management. Its AI agents integrate with EHRs, payer portals, and manufacturer hubs to navigate systems, make calls, parse documents, and make decisions, reducing administrative time from days to hours for providers. Deployed in 700+ clinics serving 250k+ patients annually, it accelerates patient access to infused/injected therapies while improving provider economics.
Services & Capabilities
- Intake &
- onboarding (document processing into EHR), benefits verification (portals/calls), patient OOP estimation, medical policy review &
- prior authorization (portals/faxes/calls), claims statusing &
- appeals, revenue cycle management.
Competitive Position
- AI agents act as full employees (no APIs needed, handles portals/calls/faxes)
- end-to-end workflow automation vs widgets
- built-in compliance/logging
- proven 24x speed increase, backlog elimination.
Recent Developments
$40M funding announced June 25, 2025 to scale AI platform for faster specialty drug access BusinessWire, WSJ. No other major news in specified sources.
Client & Partner Ecosystem
Vivo Infusion, FlexCare Infusion, OI Infusion, TwelveStone Health Partners, Amber Specialty Pharmacy
Technology Platform
Mandolin AI agents platform
Therapeutic Focus
oncology, Alzheimer’s, immune disorders, rare/chronic diseases (specialty infused/injected drugs)
Target Customers
Infusion centers/clinics, specialty pharmacies, health systems
Sources
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