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Timely by DrFirst

End-to-end EHR-integrated platform accelerating pharma patient access and adherence via personalized provider-patient engagement.

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Known For

DrFirst's massive scale (1/4 US prescriptions, 450K+ prescribers, 270 EHRs)

Key Differentiators

  • DrFirst's massive scale (1/4 US prescriptions, 450K+ prescribers, 270 EHRs)
  • frictionless opt-out model (<1% opt-out, 85% engagement)
  • provider-sourced patient messaging for trust
  • real-time analytics.

Overview

Timely by DrFirst provides an end-to-end patient and provider engagement platform that integrates into EHR workflows to deliver personalized communications for pharmaceutical brands. It supports the medication journey from prescription awareness through access (copay assistance, ePA, hub enrollment) to adherence (reminders, education). Built on DrFirst’s nationwide medication management network reaching 450K+ prescribers and 100M patients annually, it enables pharma teams to reduce abandonment and boost fills.

Services & Capabilities

  • EHR-embedded brand info and copay support
  • electronic prior authorization (ePA)
  • specialty pharmacy selection
  • patient support/hub program enrollment
  • automated patient outreach/reminders
  • refill nudges
  • real-time performance analytics
  • multi-channel engagement
  • affordability options.

Competitive Position

  • DrFirst’s massive scale (1/4 US prescriptions, 450K+ prescribers, 270 EHRs)
  • frictionless opt-out model (<1% opt-out, 85% engagement)
  • provider-sourced patient messaging for trust
  • real-time analytics.

Client & Partner Ecosystem

17 of top 20 pharmaceutical companies

Technology Platform

Timely engagement platform

Therapeutic Focus

Specialty medications (broad across classes)

Target Customers

Pharmaceutical companies (brand teams)

Sources